SMS & Communication Policy

Last updated: April 2026

Consent to Receive Messages

By providing your phone number to PublicProof LLC ("PublicProof") through our website, forms, or during enrollment, you expressly consent to receive SMS/text messages and phone calls from PublicProof. These communications may include:

Service-related notifications and updates
Appointment and scheduling confirmations
Follow-up messages related to your inquiry or service
Review requests after completed services
Marketing and promotional messages about our services

Consent to receive messages is not a condition of purchasing any goods or services.

📱 Message and data rates may apply.

📩 Message frequency varies based on your service tier and activity.

🛑 Reply STOP to any message to opt out at any time.

❓ Reply HELP to any message for assistance.

How to Opt Out

You can opt out of receiving SMS messages from PublicProof at any time by:

Replying STOP to any text message you receive from us
Emailing us at [email protected] with the subject line "Unsubscribe SMS"
Contacting us directly and requesting removal from our messaging list

After opting out, you will receive one final confirmation message. You will not receive any additional SMS messages from PublicProof unless you re-consent.

How to Get Help

If you need assistance with our messaging service:

Reply HELP to any text message from PublicProof
Email us at [email protected]

Types of Messages

PublicProof may send the following types of SMS messages:

Transactional: Service confirmations, appointment reminders, system notifications, and account updates
Conversational: Responses to your inquiries, follow-up on estimates, and customer service communications
Promotional: Information about new services, features, or offers from PublicProof (you may opt out of promotional messages separately)

Data Privacy

Your phone number and message data are handled in accordance with our Privacy Policy. We do not sell, rent, or share your phone number or messaging data with third parties for their marketing purposes. Phone numbers are shared only with our SMS service provider for the sole purpose of delivering messages on our behalf.

Supported Carriers

Our SMS service supports all major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers. Carrier message and data rates may apply depending on your mobile plan.

Contact Information

PublicProof LLC
Racine, WI
Phone: (414) 441-5004
Email: [email protected]
Website: www.getpublicproof.com

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